Real recording · no edits

The business answers instantly, even when the owner can't.

An AI assistant runs the business's WhatsApp: it answers with their data — hours, prices, products —, never invents what it doesn't know, and hands the conversation to a human when it matters.

📱 The customer's phone

A customer writes at night, store closed, asking about products.

💬 The business's WhatsApp — unattended

The assistant replies in seconds with the business's real data — in Costa Rican Spanish, because that's who this client serves.

The part that matters most

When it doesn't know, it doesn't make things up — it escalates.

In this real conversation the customer asked about a product outside the bot's catalog. The assistant answered what it did know, offered to check with the owner — and the owner got this instant alert with full context (in Spanish, as configured).

To take over, the owner just replies #pausa in that chat: the bot goes silent and the human handles it. Reply #activo and the bot resumes.

Escalation alert sent to the business owner

Owner alert shown in Spanish — the bot speaks the customer's language.

How it works for a business

STEP 1Configured together

A 30-minute conversation: hours, services, prices and rules. The owner decides what the bot answers and what always escalates to a human.

STEP 2Runs the WhatsApp 24/7

Instant replies in the customer's language and register. Remembers each customer's conversation and never promises what it can't keep.

STEP 3The human stays in charge

Sensitive topics arrive as alerts with context. #pausa takes over any conversation in person; the bot steps aside.

✓ Replies in seconds, around the clock ✓ Grounded in the business's own data ✓ Never invents prices or dates ✓ Escalates to a human when needed ✓ Per-customer memory ✓ Claude-powered

Want to see it answer live?

Write to Michael and watch the bot reply in real time — or get a demo configured with your own business data.

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